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Finance - Office Services Division


The Office Services Division provides accurate information and timely customer services to the general public and individual City of Ketchikan departments regarding all charges for City services. The division processes all payable and payroll transactions for General City Government and Ketchikan Public Utilities and maintains accurate accounting information regarding these expenditures.

The Division's services include payroll, accounts payable, accounts receivable, customer service, and customer billing. Accounts Payable is responsible for processing purchase orders, invoices and payments to the City's vendors. Payroll administers the City's payroll function for 310 regular employees and 50 to 100 temporary employees. The Payroll Division also administers many of the City's employee benefit programs. Customer Service is responsible for public reception and city service billings including commercial solid waste collection and landfill.

  • Purchasing Policies
  • Purchase Order Procedures
  • Invoice Processing Procedures
  • Blue Cross Health Insurance Plan
  • Deferred Compensation Plan Document
  • City Service Billings